Chat App
Last updated
Last updated
This is TextLink Chat app. You can use it to communicate with your contacts and see data about all the messages that your account has sent or received. You can find the detailed instructions about how to use it below.
As you can see, there are a multiple tabs on this page:
All chats - This is the list of all messages you have sent and received using Chat app, GHL, API and other No-code tools.
All contacts - It is a list of contacts that you or any of your team members have created using the "Create contact" button on the top-left, or the contact menu of the phone number that is not a contact. Note that contacts are shared between admin account and subaccounts.
My contacts - It only exists for subaccounts, and it represents that team member's favorite contacts. It can be used to personalize experience for team members that use subaccount (e.g. for dispatch communications). Every subaccount can have its own list of favorite contacts.
Note that "All contacts" page is not visible until you have created at least one contact.
As you can see, there are two more things not mentioned above:
As you can see below, you also have the ability to filter contacts by name and phone number, and to choose which SIM card you want to use when sending SMS.
When you send an SMS to a contact, the further messages you send to it will use the same SIM card as the first message, so it looks like one chat on its phone (unless you explicitly specify that you want to send messages from another SIM card, and in that case messages to that user will default to newly selected SIM card).
Group options (add / remove) - It is a part of our . It allows you to add your contacts to the Outreach groups.
Contact tag - Custom tag for your contacts. See the following page for the details about usage: / /
